I have been in contact with Prof Mommaerts for a couple of years and I also find him very pleasant, he has been nothing but nice and he very reassuring regarding any worries I have about my surgery. I previously had a bad rhinoplasty and he carried out a revision rhinoplasty which has made my nose look so much better. I will be having bimax and genioplasty surgery with him in the near future and I have confidence in his skills - I can only base this on my experience to date. I would say that there were problems with administration for a while but there have been staff changes and it is so much better now. If you have had a bad experience, then I would be interested to hear from you and see your results. Please PM me. Thanks.