Further to my previous comment, you can read (and leave) reviews on Google by typing in "dott mirco raffaini".
Even the good review admits that he is rude. The bad review states that he slammed the phone down on an enquiring implant patient and, after they sent in their scans and paid his fee, he feigned ignorance of their case and was rude to them again.
I think these stories are concerning and suggest that he might have lost the plot?